Never miss another customer.
Day, night, or dead asleep.
VinRaven greets every visitor, captures the lead, and opens a ticket the second someone needs a real answer. We build the whole thing for you. You just sign in when you are ready to reply.
Live demo · no signup
Harbour Heat
Heating, heat pumps, and plumbing across the Avalon.
Full site, chat, and staff dashboard. Tap to open.
What you will walk through
Chat on the site
Ask about hours, services, or a no-heat emergency. Every answer comes straight from details the business gave us.
Escalate when needed
Hit Contact Support and a ticket opens with the full chat attached, so the customer never has to repeat themselves.
See the staff side
Scroll down to the dashboard preview. Tickets, leads, and threads, exactly like your team would see them.
Walk through a real business site
Harbour Heat & Plumbing is a working demo with a customer website, live chat, service form, and the staff dashboard behind it. Poke around like a real customer would.
Chat on the site
Ask about hours, services, or a no-heat emergency. Every answer comes straight from details the business gave us.
Escalate when needed
Hit Contact Support and a ticket opens with the full chat attached, so the customer never has to repeat themselves.
See the staff side
Scroll down to the dashboard preview. Tickets, leads, and threads, exactly like your team would see them.
Harbour Heat
Heating, heat pumps, and plumbing across the Avalon.
Sample HVAC business
Heat back on. Leaks handled. No runaround.
Local crew for no-heat calls, heat pump trouble, and plumbing that cannot wait. Tell us what you are seeing and we will line up the right next step.
Full customer site + staff dashboard. No signup to try it.
Tired of answering the same questions?
Let your website field the repeat stuff so you can keep your head down on the work.
Swipe to explore
Catch after-hours chats
Chat and contact forms all land in one place. Someone messages at 9pm? You hear about it instead of losing them to the next shop on the list.
Stop repeating yourself
Your hours, pricing, and service area live in one spot. Customers get the answer the moment they ask. No phone tag, no copy-paste.
Tickets that have context
Every ticket shows up with what the customer already told you. You pick up the thread instead of starting cold.
Everything in one place
Your customers stay on your website. You stay in VinRaven, where every conversation, lead, and ticket lives in one tidy place.
Swipe to see what's included
Website chat
A chat box on your site that is awake at 2am when you are not. It answers from the details you gave us, and when something is over its head, the visitor opens a ticket with the whole conversation attached.
Leads
Every form fill and chat request lands in one inbox. Flag them new, contacted, or done, jot a note, and bin the junk. Nothing slips through the cracks.
Tickets
When someone needs a real person, a ticket opens with the full chat attached. You reply from your dashboard and the whole thread stays in one place.
Insights
Open tickets, recent chats, and how quickly you are getting back to people, all on one screen. Beats juggling three inboxes and a sticky note.
We handle setup
You do not paste code or build a thing. Send us your business details, we load them in, put the chat on your site, and hand you the keys when it is ready.
Three steps. We do most of the work.
Swipe through the steps
Send your info
Email us your hours, services, pricing, and the questions you answer ten times a day. That becomes the brain behind your front desk.
We install it
We drop it onto your website for you. No code, no plugins, nothing for you to wire up.
You sign in
Log in to check leads, reply to tickets, and read back through every chat. That is the whole job.
Flat monthly rate
Setup included on every plan. No long contracts.
Swipe to compare plans
Digital Receptionist
For when you just need the website covered while you are out on the job.
- ✓Knowledge base setup
- ✓24/7 chat on your website
- ✓Ticket inbox and replies in your dashboard
- ✓Admin dashboard
Lead Generator
PopularFor shops with a steady stream of calls and form fills you cannot afford to miss.
- ✓Everything in Receptionist
- ✓Lead forms and inbox
- ✓Alerts when a new ticket comes in
- ✓Monthly KB updates
Digital Front Door
Built for clinics and busy service businesses that book all day long.
- ✓Everything in Generator
- ✓Lead status and notes
- ✓Ticket and response stats
- ✓Check-in every two weeks
Regional Partner
Multiple locations or a franchise that needs one tidy front desk.
- ✓Multi-location help
- ✓Custom widget branding
- ✓Dedicated support contact
- ✓Onboarding plan for your team
New accounts may have a one-time setup fee. Ask us when you reach out.
Run out of Corner Brook, working with businesses all over Atlantic Canada.
Common questions
Ask in the chat, or open the list if you prefer to read.
Try the chat first
Hit the purple button in the corner and ask about pricing, setup, or how tickets work. It is the same front desk your customers would use.
Get a demo
Tell us a bit about your business and we will show you exactly how it would work for you.