Never miss another customer.
Day, night, or dead asleep.
VinRaven greets every visitor, captures the lead, books the appointment, and opens a ticket the second someone needs a real answer. We build the whole thing for you. You just sign in when you are ready to reply.
Live demo · no signup
Harbour Heat
Heating, heat pumps, and plumbing across the Avalon.
Full site, chat, and staff dashboard. Tap to open.
What you will walk through
Chat on the site
Ask about hours, services, or a no-heat emergency. Every answer comes straight from details the business gave us.
Escalate when needed
Hit Contact Support and a ticket opens with the full chat attached, so the customer never has to repeat themselves.
See the staff side
Scroll down to the dashboard preview. Tickets, leads, and threads, exactly like your team would see them.
Walk through a real business site
Harbour Heat & Plumbing is a working demo with a customer website, live chat, service form, and the staff dashboard behind it. Poke around like a real customer would.
Chat on the site
Ask about hours, services, or a no-heat emergency. Every answer comes straight from details the business gave us.
Escalate when needed
Hit Contact Support and a ticket opens with the full chat attached, so the customer never has to repeat themselves.
See the staff side
Scroll down to the dashboard preview. Tickets, leads, and threads, exactly like your team would see them.
Harbour Heat
& Plumbing
Heat back on.Leaks handled.No runaround.
Seven pages, live chat, and the staff dashboard behind it.
Tired of answering the same questions?
Let your website field the repeat stuff so you can keep your head down on the work.
Swipe to explore
Catch after-hours chats
Chat and contact forms all land in one place. Someone messages at 9pm? You hear about it instead of losing them to the next shop on the list.
Stop repeating yourself
Your hours, pricing, and service area live in one spot. Customers get the answer the moment they ask. No phone tag, no copy-paste.
Tickets that have context
Every ticket shows up with what the customer already told you. You pick up the thread instead of starting cold.
Booked without the phone tag
A customer picks a time in the chat at 11pm and it is on your calendar before you wake up. Confirmations and reminders go out automatically, and it syncs to Google or Outlook if you use them.
Everything in one place
Your customers stay on your website. You stay in VinRaven, where every conversation, lead, booking, and ticket lives in one tidy place.
Swipe to see what's included
Website chat
A chat box on your site that is awake at 2am when you are not. It answers from the details you gave us, and when something is over its head, the visitor opens a ticket with the whole conversation attached.
Leads
Every form fill and chat request lands in one inbox. Flag them new, contacted, or done, jot a note, and bin the junk. Nothing slips through the cracks.
Bookings
Customers pick a service and a time right from the chat. The slot lands on your calendar, they get a confirmation and a reminder, and you see it in your dashboard. No phone tag, no back-and-forth.
Tickets
When someone needs a real person, a ticket opens with the full chat attached. You reply from your dashboard and the whole thread stays in one place.
We handle setup
You do not paste code or build a thing. Send us your business details, we load them in, put the chat on your site, and hand you the keys when it is ready.
Customers book themselves. You just show up.
VinRaven turns the chat into a booking form. It knows your hours, your services, and the appointments already on your calendar, so a customer picks a real slot at 2am and it is on your schedule before you are awake.
Book an appointment
Consultation
30 minutes · with the front desk
Thursday
Books itself in the chat
A visitor picks a service and a time right inside the widget. No plugin, no separate booking page, no phone call.
Slots from your real hours
Availability is built from your business hours and the appointments already on the books, so a slot is never double-sold.
Two-way calendar sync
New bookings land on your Google or Outlook calendar, and your existing events block the open slots. Anything else can subscribe by ICS.
Confirmations and reminders
The customer gets an email confirmation and a reminder before the appointment. You get a heads-up in the dashboard, with notes.
Three steps. We do most of the work.
Swipe through the steps
Send your info
Email us your hours, services, pricing, appointment types, and the questions you answer ten times a day. That becomes the brain behind your front desk.
We install it
We drop it onto your website for you. No code, no plugins, nothing for you to wire up.
You sign in
Log in to check leads, see your bookings, reply to tickets, and read back through every chat. That is the whole job.
Flat monthly rate
$199 one-time activation, waived on annual plans. No long contracts.
Swipe to compare plans
Digital Receptionist
For when you just need the website covered while you are out on the job.
- ✓Knowledge base setup
- ✓24/7 chat on your website
- ✓Self-serve appointment booking
- ✓Ticket inbox and replies in your dashboard
- ✓Admin dashboard
Lead Generator
PopularFor shops with a steady stream of calls and form fills you cannot afford to miss.
- ✓Everything in Receptionist
- ✓Lead forms and inbox
- ✓Booking confirmations and reminders
- ✓Alerts when a new ticket comes in
- ✓Monthly KB updates
Digital Front Door
Built for clinics and busy service businesses that book all day long.
- ✓Everything in Generator
- ✓Two-way Google and Outlook sync
- ✓Lead status and notes
- ✓Ticket and response stats
- ✓Check-in every two weeks
Regional Partner
Multiple locations or a franchise that needs one tidy front desk.
- ✓Multi-location help and booking
- ✓Custom widget branding
- ✓Dedicated support contact
- ✓Onboarding plan for your team
VinRaven Lite
Included with the $59/month Studio care planThe front desk on its own — for a site we already built, or one you already have.
- ✓24/7 chat trained on your business
- ✓Lead capture straight to your inbox
- ✓Ticket inbox and replies in your dashboard
- ✓Escalation to you when it is over its head
Need the website built too?
Studio is our done-for-you website shop. We draft every word, build the site by hand, and can wire in the VinRaven front-desk so the site answers and books while you are on the job.
- Builds from $1,200, quoted in writing before anything starts
- Optional Build + front-desk package with chat on day one
- Example demos for IT, medical, and trades
Separate from the monthly plans · Corner Brook, NL
Run out of Corner Brook, working with businesses all over Atlantic Canada.
Common questions
Ask in the chat, or open the list if you prefer to read.
Try the chat first
Hit the purple button in the corner and ask about pricing, setup, or how tickets work. It is the same front desk your customers would use.
Get a demo
Tell us a bit about your business and we will show you exactly how it would work for you.